Getting Started with Connext Chatbot

Getting Started with Connext Chatbot#

Welcome to the Connext Chatbot, your personalized assistant for navigating the Connext ecosystem with ease. This document will guide you through the initial steps to interact with the chatbot and maximize its capabilities.

What is Connext Chatbot?#

The Connext Chatbot is a state-of-the-art AI-powered assistant designed to enhance your experience with Connext products. It serves as a centralized platform to address your queries, provide real-time assistance, and offer comprehensive information about Connext features and functionalities. Access detailed Connext information effortlessly with natural language queries. Enjoy personalized interactions for swift issue resolution.

How is this different from ChatGPT/Bard/Gemini?#

The Connext Chatbot offers three key benefits:

  • Context Awareness: It recognizes that your question pertains to Connext without needing additional context, unlike ChatGPT, which requires the phrase “in Connext DDS” for accurate responses.

  • Sourced Answers: It provides hyperlinks to official RTI documentation at the end of all its answers, allowing you to verify and learn more about the information given. Other chatbots  lack this feature, or do not provide the same depth and granularity of sourcing Connext Chatbot offers.

  • High-Quality, Free Answers: It delivers high-quality answers for free with your Connext subscription. Our internal benchmarking reveals that Connext Chatbot offers unmatched quality in answering Connext-related questions, outperforming other free and paid options.

How to get started#

First time using Connext Chatbot? Please sign up for a chatbot account.

  • If you’re an RTI customer, note that Support Portal (support.rti.com) and RTI Academy (rtiacademy.com) credentials are separate, and cannot be used for the chatbot.

Once logged in, start a conversation with the chatbot by typing your query or concern into the chat interface. Ask the chatbot for specific information or guidance on Connext products, features, or documentation resources.

Asking Questions

You can directly ask the Connext Chatbot questions about RTI products and services. The chatbot leverages its extensive training on a variety of resources to provide accurate and relevant answers, ensuring you get the information you need efficiently.

Providing Feedback

To continually improve the quality of its responses, the Connext Chatbot includes a feedback mechanism. You can rate the responses using a rating icon, helping to identify areas for improvement. Additionally, you have the option to provide more detailed feedback via email to team-connext-chatbot@rti.com.

History

The chatbot maintains a history of interactions, allowing you to review past conversations. This feature is particularly useful for tracking the progression of inquiries or revisiting previous responses.  You can continue to ask questions in the same context after opening any of the older sessions. You can remove the session from your history view by clicking the trash icon. However, note that the conversation is still stored in the backend and will not be removed unless you explicitly request it.

Auto-Generated Prompts

To facilitate smoother interactions, the Connext Chatbot provides auto-generated prompts. These prompts help guide you in framing your questions more effectively, suggest common queries related to the topic at hand, and offer quick access to frequently requested information. This feature helps streamline the conversation, making it more efficient and user-friendly.

Knowledge base#

The Connext Chatbot is trained on a variety of resources to ensure comprehensive and accurate responses. These include the RTI Community’s curated knowledge base solutions detailed product documentation such as user manuals, getting started guides, API references, and release notes; and whitepapers, datasheets, and capability briefs. Additionally, it leverages examples and repositories from public sources like GitHub, encompassing RTI Community examples, the RTI Gateway, ROS 2, shipped examples, the Nano Agent and Client.

The Connext Chatbot is trained on the latest version of all Connext products with the exception of Connext Cert.